DELIVERY POLICY. Digital products can be downloaded directly to your computer when purchased. Physical products will be shipped as soon as payment has been confirmed via Royal Mail, a proof of posting document will be obtained from the post office. For overseas shipments goods will be sent by Air Mail. Where the customer has provided an email address, orders will be confirmed by email followed by an email confirming shipment.
REFUND POLICY. Up to 60 day money back guarantee will be offered to all customers who ask for a refund within this time frame. Unless a longer period is specified on sales page.
CANCELLATION POLICY. Credit Card orders will be cancelled if payments are not cleared by Paypal. Cheque payments will be cancelled if Cheques are not cleared by the Bank. Customer cancellations will be accepted prior to shipment of goods or under our refund policy.
We never share your details with any third party, we value your privacy. All data submitted is used only for contacting you and in the case of purchasing products from Antonetta Fernandes your credit card details are used only by the vendor – Google Checkout.. We never store your personal details.